frequently asked questions - Indolibas
Here are some frequently asked questions (FAQs) for Indo Libas:
🧵 Product & Fabric Details
What types of fabrics do you offer?
We offer a wide range, including Indian Cotton Hand Block Print Fabric, Screen Print, canvas fabric, duck cloth, quilting fabric, and heavy-duty upholstery textile.
Are your fabrics handmade or machine printed?
We offer both Indian hand block cotton fabric and screen print textile options, giving you a mix of traditional and modern styles.
Do you sell cheap fabric by the yard?
Yes, we provide affordable and cheap fabric by the yard without compromising on quality, ideal for bulk and wholesale buyers.
Is your canvas fabric suitable for tote bags and upholstery?
Yes, our heavy-duty canvas fabric and duck cloth are perfect for canvas tote bags, upholstery, laptop bags for women, and DIY crafts.
Is your fabric suitable for quilting projects?
Absolutely! Our quilting fabric by the yard is perfect for quilting and creative textile projects.
🛒 Orders & Payments
How do I place an order on Indo Libas?
To place an order on Indo Libas, simply add the items you wish to purchase to your cart and proceed to checkout. You will be prompted to enter your shipping and billing information, as well as your preferred payment method. Once you have completed the checkout process, you will receive an order confirmation email with the details of your purchase.
What payment methods does IndoLibas accept?
Indo Libas accepts PayPal payment gateway. You can use the debit or credit card at PayPal express checkout options. We use a secure payment gateway to ensure that your personal and financial information is protected.
How to pay without a PayPal account:
1️⃣ At checkout, select PayPal as your payment method.
2️⃣ When the PayPal page opens, click on "Pay with Debit or Credit Card" or "Check out as a Guest" (this option may appear differently based on your location).
3️⃣ Enter your card details and complete the payment securely.
If you face any issues, feel free to contact us for assistance!
🚚 Shipping & Delivery
Do you ship Indian cotton fabric by the yard across India?
Yes, we deliver Indian cotton fabric by the yard, canvas fabric, and quilting fabric across India with reliable shipping partners.
How long will it take to receive my order?
The delivery time for your order will depend on your location and the shipping method you choose. We offer standard shipping options, and you can track your order using the tracking number provided in your confirmation email.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
What if my order is delayed?
If your order is delayed, our support team will assist you with updates and ensure timely delivery.
📏 Size, Fit & Customization
Do you offer custom sizes for kaftans, kimonos, or pajama sets?
Yes, we offer custom sizing for Pajama sets, kaftans, and Cotton kimono robes, to ensure a perfect fit for every customer.
Can I customize fabric designs for DIY projects?
Absolutely! You can request custom prints for DIY projects like tote bags, table runners, table mats, and quilting fabric.
Is there an extra charge for customization?
Customization charges may vary depending on design complexity and quantity. Bulk orders often get better pricing.
🔁 Returns, Refunds & Support
What is your return policy?
If for any reason you are not satisfied with your purchase, you may return it to us within 30 days of receipt for a full refund or exchange. Please see our Returns and Exchanges page for more information on how to initiate a return.
What if I receive a damaged or wrong product?
If you receive a defective or incorrect item, please contact us immediately, and we will resolve the issue quickly.
Do you offer wholesale pricing for fabricwholesaledirect buyers?
Yes, we provide competitive wholesale pricing for bulk orders of canvas fabric, quilting fabric, and Indian cotton textiles. Please contact us at support@indolibas.com for more information.
What products can I make using your fabrics?
Our fabrics are ideal for DIY projects like tote bags, table mats, table runners, laptop bags for women, upholstery, and creative textile designs.
How do I care for my traditional Indian clothing?
We recommend that you follow the care instructions provided on the label of your clothing item to ensure that it lasts for years to come. In general, most traditional Indian clothing should be hand washed or dry cleaned to preserve the fabric and any delicate embellishments.
If you have any other questions or concerns, please don't hesitate to contact us using the information provided on our Contact Us page. Thank you for choosing Indo Libas!